• Run Command Prompt as administrator. “Start Menu” > Search: cmd
  • Right click on Command Prompt and select “Run as administrator”.
  • Based on your operating system do the following:

On X86 Operating Systems: If you are using a 32-bit version of Windows:

  1. Type: reg delete “HKCU\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}” /f and hit Enter.
  2. Type: cd %windir%\system32 into the Command Prompt and hit Enter.
  3. Type: regsvr32 vbscript.dll and hit Enter

On X64 Operating systems: If you are using a 64-bit version of Windows:

  1. Type: reg delete “HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}” /f and hit Enter.
  2. Type: cd %windir%\syswow64 into the Command Prompt and hit Enter.
  3. Type: regsvr32 vbscript.dll into the Command Prompt and hit Enter.